To lodge a warranty claim, please complete the below fields.
Make, model and serial number along with other essential information must be included to ensure we can have your equipment up and running as soon as possible.
Alternatively, if you would like to download a hardcopy to lodge the claim at a later date, click here.
PLEASE NOTE: Warranty call-outs take place Mondays to Fridays between 7:30am and 4:00pm (except public holidays). Any calls outside these times will be subject to penalty rates. Certain items such as glass components and light fittings are not covered under warranty. Claims for non-covered parts, no faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable. Any chargeable items will be COD terms – payable onsite.